Responsible Gaming in Tanzania (Play Smart. 18+)
Gambling is entertainment — si mpango wa fedha (not a financial plan). We want you to enjoy it and stay in control. Below you'll find the tools, rules, and support available in Tanzania, including guidance from the Gaming Board of Tanzania (GBT).
⚠️ WARNING: Gambling can be addictive and may cause harm. You must be 18+ to participate. If gambling is affecting your life, use the tools below or contact support.
What Responsible Play Means at Parimatch
Most players use our products for fun. When it stops being fun, that's when our tools kick in. Set limits, take breaks, or stop completely — we're here to help, not judge.
Our responsible gaming policy follows Tanzanian regulations for internet gaming and player protection under the Gaming (Internet Gaming) Regulations, 2022.
- Set a Deposit or Stake Limit → Account → Responsible Gaming → Limits
- Start a Time-out (24 hours to 6 weeks) → Account → Responsible Gaming → Time-out
- Self-Exclude (Parimatch) → Account → Self-Exclusion
- Self-Exclude (GBT Registry) → Use GLICA portal at glica.gamingboard.go.tz
Legal Framework in Tanzania (GBT & Your Rights)
Online betting and casino operations in Tanzania are regulated under the Gaming Act (Cap. 41) and the Gaming (Internet Gaming) Regulations, 2022.
What the law requires:
- Visible Responsible Gaming policy on every page
- Warnings about gambling harm
- Deposit and wager limits with 7-day cooling-off
- Self-exclusion with 6-month minimum periods
- Strict ID verification
Your rights:
- Set enforceable limits
- Self-exclude and avoid marketing
- File complaints with regulator
- Access free support tools
Tools You Can Use
1. Deposit & Stake Limits
Budget before you bet. Set daily, weekly, or monthly limits. Decreases apply immediately; increases take 7 days.
2. Time-out (Short Break)
Take a pause for 24h, 7d, 2w, 4w, or 6w. During time-out, no deposits, bets, or marketing.
3. Self-Exclusion (Operator Level)
Block access for 6 months minimum or indefinitely. No marketing, no play until review after period ends.
4. Self-Exclusion (Regulator Level — GBT)
Register via GLICA with ID and photo. Applies to all licensed operators. Reinstatement only after 6 months with Board approval.
Under-18 Protection
No gambling under 18. Verification at registration and withdrawal. Winnings by minors are forfeited. Parents can use BetBlocker, Gamban, Net Nanny, GamBlock.
Where to Get Help
Parimatch Support: Live Chat, Phone: 0800 75 02 08, WhatsApp: +255 766 880 026, Email: [email protected]
Gaming Board of Tanzania: Helpline: 0800 110 051, Email: [email protected], Website: gamingboard.go.tz
International Support: GamCare, Gambling Therapy, Gamblers Anonymous
Complaints & Disputes
- Contact Parimatch Support (24–48h resolution)
- Email formal complaint to [email protected] (7 days)
- Escalate via GLICA to GBT (binding decision)
FAQ
Age to gamble? 18+. Verified with ID.
Deposit limits? Set in Account → Responsible Gaming. Decrease immediate, increase 7-day delay.
Self-exclusion length? 6 months minimum, or indefinite. Regulator registry also 6+ months.
Do you offer credit? No, credit gambling is prohibited.
Minor tries to gamble? Blocked, funds returned, winnings forfeited, GBT notified.
Remember: Gambling should be entertainment, not a solution to financial problems. Play responsibly. 18+ only. Licensed and regulated by GBT.